Sales Representative
Job Description
Summary / Objective
\n At Bestway our Sales Representatives play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Sales Representatives to be customer centric individuals that not only deliver products but also deliver an exceptional experience.
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\n Essential Functions
Be a Bestway brand ambassador who reflects and promotes Bestway’s commitment to have the best products at the best prices delivered by the best people in the business.
\nTimely deliver, install, and demonstrate products at our customer’s home in a safe and respectful manner.
\nProtect all merchandise with the use of blankets, shrink wrap, and hand trucks while moving or loading product. When in doubt overprotect versus under protect.
\nHave the ability to learn and develop the skill to assemble products as well as do minor touch ups, repairs, and refurbishment to ensure all products are rent ready within 48 hours.
\nBuild great customer relationships by utilizing communication and service skills to ensure customer retention and enhance the customer’s experience during all customer interaction.
\nAssist in managing customer’s accounts by securing on time payments and collecting on delinquent accounts at customer’s home and in the store.
\nAs a brand ambassador always represent yourself and your company in a professional manner.
\nComplete weekly vehicle inspections ensuring proper maintenance is performed for safe driving and ensure daily that vehicles are clean and stocked with proper tools and accessories.
\nAssist in maintaining the highest quality showroom presentation that creates a customer friendly sales environment.
\nBe responsible for maintaining, organizing, protecting, and storing products in stock room area.
\nActively learn about the products we offer. Be a product knowledge expert.
\nUse hand receipts on all product returns and payments in the field.
\nComplete all other tasks assigned at the discretion of management.
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\n Competencies
Have the opportunity to advance to Assistant Manager and beyond.
\nBe able to explain the rental agreement and have a thorough understanding of how it works.
\nDevelop sales skills to help grow our customer base, by learning to utilize the “7 Steps to Selling and Renewals.”
\nDistribute flyers and encourage referrals/distribute sales material on a daily basis.
\nAssist sales manager by taking rental orders as well as helping verify orders prior to the delivery.
\nAssist credit manager by learning the “4 Key Principles of Customer Interaction.”
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\n Position Type / Expected Hours of Work
\n This is a full-time position. Days and hours of work are Monday through Saturday
\n 8:00 a.m. to 6 p.m. and will require additional hours as needed.
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\n The Sales Representative Position is required to embrace and represent the Bestway’s Bring It Values!
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Caring
\nIntegrity
\nServant Leadership
\nOwnership
\nFun
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