Business Analyst

Job Title: Business Analyst – ERP Process Documentation

Location: Houston, TX / Hybrid or Onsite as Needed
\n Engagement Type: Project-Based Consulting
\n Openings: 2
\n Anticipated Start: Mid-August 2026

Our client is seeking two experienced Business Analysts to support an enterprise-wide initiative to document current business processes, identify operational challenges, and establish a strong foundation for future ERP solution design.

The selected candidate will collaborate with business stakeholders and subject matter experts across key functional areas to assess current-state workflows, capture process variations and exceptions, identify pain points and inefficiencies, and recommend opportunities for improvement, including appropriate uses of artificial intelligence and change-management support.

Key Responsibilities

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• Facilitate discovery workshops, interviews, and working sessions with subject matter experts and stakeholders.
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• Document end-to-end current-state business processes, including workflow variations, exceptions, handoffs, systems used, and decision points.
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• Identify and clearly communicate process pain points, gaps, inefficiencies, duplicative work, and operational risks.
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• Assess where AI-enabled tools or automation may improve efficiency, accuracy, service delivery, or decision-making.
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• Identify anticipated resistance to change, adoption barriers, stakeholder impacts, and areas requiring change-management planning.
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• Develop professional process documentation, including process maps, workflow diagrams, narratives, findings, and supporting artifacts.
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• Collaborate with college leadership to co-develop a practical work plan, timeline, session schedule, and deliverables for each functional area.
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• Present findings and documentation in a clear, executive-ready format that can be used to support future ERP design, selection, and implementation efforts.
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• Maintain strong stakeholder communication, manage meeting outcomes, and track open questions, decisions, and follow-up actions.
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Experience supporting one or more of the following ERP-related functional areas is required:

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• Finance and Accounting
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• Planning and Budgeting
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• Human Capital Management
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• Procurement and Supply Chain
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• Reporting and Analytics
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• Financial Aid, including SAE and SFP
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• Student Information Systems
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Required Qualifications

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• Bachelor’s degree in business administration, Information Systems, Project Management, Finance, or a related field; equivalent relevant experience may be considered.
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• Five or more years of Business Analyst, Business Process Analyst, ERP consulting, or comparable experience.
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• Demonstrated experience leading stakeholder interviews, workshops, requirements-gathering sessions, and process-discovery activities.
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• Strong current-state process mapping and documentation experience, including workflows, swimlane diagrams, process narratives, and gap analyses.
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• Experience identifying operational inefficiencies and developing practical improvement recommendations.
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• Familiarity with ERP environments and enterprise business processes.
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• Strong written, verbal, facilitation, and presentation skills.
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• Ability to work independently while collaborating effectively with executive leadership, SMEs, IT teams, and operational departments.
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Preferred Qualifications

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• Experience in higher education, community college, public sector, or similarly complex organizations.
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• Experience with ERP modernization, ERP implementation, business transformation, or process-reengineering initiatives.
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• Knowledge of finance, HCM, procurement, student services, financial aid, or student information systems.
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• Experience evaluating AI, automation, analytics, or digital transformation opportunities.
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• Change-management experience or certification, such as Prosci.
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• PMP, CBAP, CCBA, Lean Six Sigma, or similar professional certification.
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