Customer Service Representative - Store #112

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker’s Kitchen is known for.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

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• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
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• Speak honestly and act with integrity, upholding company values at all times.
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Cash Handling & Transactions:

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• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
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• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
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Operational Duties:

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• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
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• Attention to detail while multitasking.
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• Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
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• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
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• Assist the store leader with additional tasks as needed.
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• Foster a collaborative learning environment by sharing expertise and assisting in the development of others.
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REQUIREMENTS:

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• Must be 18 years of age or older to work in store operations.
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• Must be 16 years of age to work in kitchen operations
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• Must have reliable transportation.
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• Flexible availability is required, including nights, weekends, and holidays.
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PHYSICAL REQUIRMENTS:

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• Ability to stand for extended periods, ranging from 8 to 10 hours.
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• Ability to push or pull up to 50 pounds.
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• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
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• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
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