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Posted 15 August, 2026
Job Description
\n - Answer and manage incoming customer calls through the TOPREGAL sales hotline.
\n - Provide professional, friendly, and timely support via phone and email.
\n - Handle helpdesk tickets and resolve customer issues in a timely, professional, and customer-focused manner.
\n - Accurately enter and maintain customer information in our ERP system.
\n - Assist the sales team with day-to-day administrative and operational tasks, including order processing.
\n - Coordinate with internal departments to ensure a seamless customer experience.
\n - Support sales management and collaborate with team members on various projects and initiatives.
\n - Help identify opportunities to improve internal processes and customer satisfaction.
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