Office Administrator - Eagle

Job Highlights

Eagle Gymnastics Academy is seeking a friendly, detail-oriented, and highly dependable Office Administrator to join our Welcome Team. This position plays a key role in supporting families, assisting our staff, and ensuring our front office runs smoothly. We are looking for someone who is organized, communicative, and passionate about creating a positive experience for our families and athletes.

Responsibilities

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• Provide exceptional customer service to families in person, by phone, and through email
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• Process enrollments, trials, transfers, drops, and payments
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• Maintain accurate records in iClassPro and assist with parent portal navigation
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• Support daily office tasks including check-in, class management, attendance tracking, and communication
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• Assist with scheduling, events, parties, and program coordination
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• Maintain a clean, welcoming front office environment
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• Support staff, coaches, and leadership with administrative needs
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• Help resolve parent questions, concerns, and account issues with professionalism and clarity
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• Contribute to a positive, hospitality-driven culture in alignment with Eagle’s core values
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Qualifications

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• Experience working with children required
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• Strong communication and interpersonal skills
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• Ability to multitask in a fast-paced environment
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• Comfortable with technology and learning new systems
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• Positive attitude, reliability, and professionalism
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• Prior customer service or office experience preferred
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• Gymnastics experience highly suggested
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• iClassPro experience highly suggested
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Pay Range

USD $15.00 - USD $23.00 /Hr.

Pay and Perks

What You'll Earn

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  • The pay range for this position is $15-23 per hour, depending on experience, skills, and certifications.
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  • Entry-level team members start at the beginning of the pay range, with regular opportunities for pay increases as they grow.
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Ready to Make a Difference?

What We Look For

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• A servant-hearted team member who values hospitality
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• Someone who thrives in a collaborative environment
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• A problem solver who can remain calm and helpful under pressure
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• A teammate committed to Eagle’s culture of excellence, respect, and perpetual growth
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