Auto Service Writer/Service Advisor
Job Description
Job Summary
An established and growing automotive repair facility in Fountain Valley, CA is seeking an experienced Auto Service Writer/Service Advisor for a temp-to-hire opportunity. This role is ideal for a customer-focused automotive professional who understands repair procedures, communicates clearly with customers, and thrives in a fast-paced service environment.
As the primary liaison between customers and technicians, the Auto Service Writer/Service Advisor will help deliver a smooth, professional experience from vehicle drop-off through pickup. This is a strong long-term opportunity for someone who values teamwork, supportive leadership, customer trust, and a positive shop culture focused on quality service and continued growth.
Key Responsibilities
- Greet customers professionally, listen to concerns, document vehicle symptoms, and build strong customer relationships.
- Create repair orders, prepare accurate repair estimates, and present recommended repairs for customer authorization.
- Communicate diagnostic findings, service recommendations, repair status, and completion timelines clearly and professionally.
- Coordinate workflow between customers, technicians, and the parts department to keep service operations moving efficiently.
- Schedule appointments, manage daily workflow, maintain accurate records, and ensure repair orders and invoices are complete.
- Recommend preventative maintenance and additional repairs based on vehicle condition and customer needs.
Compensation and Benefits
- Pay rate: $30.00 to $35.00 per hour.
- Job type: Temp-to-hire.
- Location: Fountain Valley, CA.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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This company offers growth and a great group of people to work with.
