Sales Administrator

Work Location: On-Site in Swansea, Wales. Monday Friday 8:30am 4:30pmSalary: Competitive salary + annual bonusJob Type: Full-timeAbout the RoleJoin Langstone Supplies as a Sales Administrator and play a key role in delivering an exceptional customer experience. Working closely with both the Sales and Purchasing teams, you will manage customer enquiries, process and monitor orders, and provide essential administrative support to ensure the smooth day-to-day running of the sales office.What you will be doing:Be the trusted point of contact for our customers, providing exceptional service and building lasting relationships through proactive communication and problem-solving.Take ownership of the order lifecycle, ensuring customer orders are accurately processed, tracked, and delivered on time by collaborating with multiple internal teams.Make a real impact behind the scenes, supporting sales operations, maintaining data accuracy, and contributing to the efficiency and success of the wider team.What We're Looking For:We'd love to hear from you if you have:Previous experience in a sales support, sales administration, or customer service role, preferably within a similar industry (non-cold-calling environment).Proficient in Microsoft Office applications, particularly Outlook, Excel, and Word.Professional and confident telephone manner with excellent verbal communication skills.Strong customer service focus, with the ability to build positive relationships and respond effectively to customer needs.Well-organised with strong attention to detail and the ability to manage multiple tasks and priorities.Able to work independently as well as collaboratively within a team in a fast-paced environment.Why join Langstone Supplies?Established global businessCollaborative team environmentOpportunities for career progressionCompetitive salary and benefitsEmployee Assistance ProgrammeCompany Pension SchemeHealth Cash PlanHoliday AllowanceAbout Langstone SuppliesWe believe in doing the right thing, acting with integrity and respect in everything we do. We are committed to continuous improvement, always looking for better ways to serve our customers, support our colleagues and drive success. We honour our commitments, communicate openly, and work together as one team, valuing diverse perspectives and helping each other achieve great results. Ultimately, we put customers first while balancing the long-term success of our business, because together, we win.TPBN1_UKTJ