Senior Treaty Client Advocate - Marine & Energy

A leading global Lloyd's Broker is seeking an experienced Senior Client Advocate to join its Client Services Division, supporting a portfolio of complex Marine & Energy Treaty Reinsurance business.

This senior technical role combines specialist processing expertise, broker support, client service and team support. You will act as a key technical referral point for colleagues while working closely with brokers, clients and reinsurers to ensure accurate, efficient and high-quality service.

This role suits a Senior Processing Technician with experience in Treaty Reinsurance Marine and/or Energy business, who is energetic and passionate about working collobertaivley with clients and reinsurers.

Key Responsibilities

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• Manage end-to-end technical processing across proportional and excess of loss Treaty business.
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• Process premiums, settlements and claims accurately and efficiently.
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• Manage claims through to settlement and closure.
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• Prepare and issue client and market documentation.
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• Liaise with brokers, clients and reinsurers on technical matters.
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• Support cash allocation, client statements, aged debt and portfolio reporting.
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• Build strong relationships with internal and external stakeholders.
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• Provide technical guidance and mentorship to less experienced colleagues.
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• Promote best practice, accuracy and service excellence.
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Experience & Skills

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• 7 years + experience in Treaty Reinsurance processing, ideally across Marine and/or Energy.
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• Solid knowledge of proportional and excess of loss premium and claims processing.
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• Experience with London Market systems such as IMR, CLASS, ECF and LORS. Open TWINS advantageous
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• Strong Excel and data analysis skills.
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• Excellent communication, relationship-building and problem-solving abilities.
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• Strong organisational skills with the ability to manage multiple priorities.
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• A collaborative approach with the confidence to provide technical guidance and support to colleagues.
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