Solutions Analyst

Are you an analytical problem-solver with experience supporting complex automated warehouse systems? Do you enjoy turning operational data into meaningful insights and helping customers maximise the performance of their automation solutions? As a Solutions Analyst, you will provide expert support for a state-of-the-art automated warehouse operation, using system analysis and continuous improvement techniques to enhance performance, productivity, and operational efficiency. Why join us as a Solutions Analyst? * Career development opportunities * Become a member of an Employee-owned Trust * Cycle to Work scheme * Option to buy additional leave * Option to join Private Medical Insurance What you will be doing as a Solutions Analyst? * Optimising automation system performance for the customer * Providing real-time analysis and tuning of automated systems * Monitoring KPIs and producing operational performance reports * Supporting continuous improvement initiatives * Advising on pick face and order planning * Managing software issues through to resolution * Coordinating third-party suppliers and support teams * Supporting root cause analysis and system improvements * Acting as the interface between the customer and Logistex technical teams What do we need from you? * HNC or equivalent in a software or IT-related discipline * Experience with networking and server hardware * Coding knowledge in C++, Java or similar languages * Data analysis and reporting experience * Knowledge of Jira and ITIL principles * Excellent problem-solving and communication skills * Customer-facing experience * Ability to work independently and within a team Do not delay! Make your application today