Cluster Housekeeping Manager

Cluster Housekeeping Manager

The Kensington Collection

Part of the MCR Property Group

Location: Kensington & Knightsbridge, London
Salary: £35,000-£40,000 per annum
Job Type: Full Time | Permanent

About Us

The Kensington Collection, part of the MCR Property Group, is a portfolio of boutique hotels and serviced apartments located in the heart of Kensington and Knightsbridge.

Our portfolio includes:

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• Ashburn Hotel
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• Ashburn Apartments
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• Claverley Court Apartments
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• Chesham Court Apartments
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We are looking for an experienced, hands-on Cluster Housekeeping Manager to lead our housekeeping operations across all four properties.

Key Responsibilities

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• Lead and support the housekeeping teams across all four sites.
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• Ensure guest rooms, apartments and public areas are maintained to the highest standards.
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• Conduct daily room inspections and quality checks.
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• Manage staff rotas, training and performance.
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• Monitor linen, guest amenities and housekeeping stock levels.
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• Work closely with Reception and Maintenance to ensure rooms are ready for guests.
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• Handle guest feedback and continuously improve housekeeping standards.
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• Ensure compliance with Health & Safety and company procedures.
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What We're Looking For

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• Previous experience as a Housekeeping Manager or Senior Housekeeping Supervisor.
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• Strong leadership and organisational skills.
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• Excellent attention to detail.
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• Good communication and people management skills.
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• Experience using a Hotel PMS (Guestline, Opera or similar preferred).
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• Flexible approach to working across multiple properties.
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What We Offer

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• Competitive salary (£35,000-£40,000)
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• 22 days annual leave plus Bank Holidays
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• Additional holiday for long service (up to 25 days)
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• Birthday leave
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• Career development opportunities within the MCR Property Group
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• Supportive and friendly working environment
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