Parts Advisor

Parts Advisor Northampton | £30,000 + Bonus | Permanent Are you an experienced Parts Advisor who knows your way around vehicle parts and enjoys dealing with customers? Want to join a growing independent automotive business where you can make a real impact? This could be the opportunity for you. Following a record-breaking year and continued growth, an established automotive parts business is expanding its team and looking for a confident, proactive Parts Advisor to join its Northampton operation. You'll be dealing with a loyal customer base across the UK, helping customers identify the right parts, processing orders and building relationships that keep them coming back. What you'll be doing Handling incoming calls, emails and customer enquiries Advising customers on the right parts and products Processing orders accurately and efficiently Building strong relationships with existing customers Re-engaging lapsed customers and identifying opportunities Coordinating orders, deliveries and fulfilment Supporting occasional trade counter activity Working with customers across a national network What we're looking for We're open to people from different backgrounds, but you'll ideally have: Previous experience in a Parts Advisor, automotive sales or customer service role Good knowledge of vehicle parts Excellent communication skills and a confident telephone manner Strong organisation and attention to detail A proactive, customer-focused approach The ability to work in a fast-paced environmentExperience within the truck and trailer sector would be highly advantageous, but isn't essential for the right candidate. What's on offer? £30,000 salary Quarterly bonus scheme End-of-year bonus Monday-Friday, 8:30am-5:30pm 1 in 4 Saturdays, 8:00am-12:00pm Join a growing business following a record year Opportunity to develop your career within the automotive aftermarket A varied role where you'll have genuine responsibility and customer contact Why this role? This isn't simply an order-processing position. You'll be a key point of contact for customers, using your product knowledge and communication skills to solve problems, win repeat business and build long-term relationships. If you're someone who enjoys the automotive industry, likes dealing with people and wants to be part of a business that's going places, we'd love to hear from you. Apply today to find out more. Parts Advisor, Automotive Parts Advisor, Motor Parts Advisor, Vehicle Parts Advisor, Parts Sales Advisor, Automotive Parts Sales Advisor, Parts Sales Executive, Automotive Sales Advisor, Truck Parts Advisor, HGV Parts Advisor, Commercial Vehicle Parts Advisor, Truck & Trailer Parts Advisor, Motor Factor Parts Advisor, Automotive Customer Service Advisor, Parts Counter Sales Advisor Impact Recruitment are a recruitment agency, working on behalf of our client