System Analyst IV

Role: System Analyst 4 (Lead Analyst) Location: Richmond - Onsite 3 days a week / Interview will be in person Summary: The clients Investment Decision Support (IDS) team are the primary data stewards for the Investments Department. IDS connects data to investment analysis by overseeing all aspects of the data management life cycle. They work closely with investment programs to understand their business data and decision support requirements, develop tools to extract valuable and timely information, and continuously improve processes and systems to ensure high levels of data integrity and availability. The team is seeking an experienced Business Systems Analyst with a strong background in business analysis, enterprise content management, requirements gathering, and testing. This individual will play a key role in evaluating current enterprise content management processes, identifying opportunities for improvement, and implementing technology-driven strategies to support enterprise-wide document governance and business performance. Scope: The Investment Decision Support team is seeking an experienced Business Systems Analyst to contribute to the following efforts: · Partner with Investment stakeholders to evaluate current enterprise content management (“ECM”) practices; conduct interviews and analyze workflows to identify best practices, gaps, inefficiencies, legal and policy requirements, scope recommendations, improvement opportunities and risks. · Elicit, analyze and document future state business and technical requirements related to ECM, data handling, and system enhancements. · Recommend standardized approaches for document intake, storage, retrieval, approval, versioning, classification and retention. · Design and implement standardized workflows and governance frameworks for content organization, classification, retention, and accessibility, including document libraries, metadata structures, taxonomy, content types, workflows, templates, and security frameworks. · Develop a comprehensive understanding of investment systems, document repositories, and data architecture, including data flows and system integrations. · Create and maintain detailed documentation supporting file strategies, data flows, system processes, and operational procedures. · Develop and execute testing strategies to validate system changes, document workflows, and process improvements. · Support internal teams by developing job aids and conducting training on new technology and processes. · Contribute to data analysis, reporting, and document-driven insights to inform decision-making. · Proactively identify process improvement opportunities and drive solutions. · Contribute to strategic initiatives and special projects as directed by the IDS Research Director.