Team Leader

Team Leader - Step Into Store Leadership\n
\nWe're looking for a Team Leader to join our Lower Heathcote, Warwick Food Convenience Store (39 hours per week).\n
\nThis is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.\n
What You'll Be Doing\n
\nAs a Team Leader, you'll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.\n
\nYou'll:\n

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• Lead, coach and develop your team to deliver strong performance
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• Take ownership of shifts, including opening and closing the store
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• Drive excellent customer service and make us the go-to store in the community
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• Support recruitment, training and onboarding of new colleagues
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• Manage performance, attendance and team engagement
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• Control key commercial areas including waste, stock and labour
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• Maintain high standards across availability, merchandising and compliance
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This is a hands-on leadership role where you'll be expected to lead from the front and make decisions that impact the store's success.\n
About You\n

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• Experience in retail or a fast-paced customer environment
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• Previous supervisory or leadership experience (or ready to step up)
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• Commercial awareness and confidence working towards targets
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• A natural motivator who can get the best out of people
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• Organised, resilient and comfortable taking ownership
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Your Career with Us\n
\nWe don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.\n
Pay & Benefits\n

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• £13.35 per hour
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Holiday & Financial\n

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• 30 days holiday (incl. bank holidays), rising with service
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• Pension with 3.3% employer contribution
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• Life assurance (2x salary)
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Discounts & Perks\n

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• 10% colleague discount + double discount every pay weekend
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• 15% discount at Fabb Furniture
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• Access to My Staff Shop and wide retail discounts
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• Wagestream - flexible access to your pay
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Health & Wellbeing\n

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• 24/7 GP access, counselling & support services
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• Grocery Aid & Co-op Credit Union support
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• Wellbeing app & mental health support
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• Eye care support
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Family & Support\n

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• Enhanced maternity pay
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• Enhanced redundancy pay
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• Bereavement and terminal illness support
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Recognition\n

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• Refer a Friend scheme
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• Long Service Awards
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Why Join Us?\n
\nAt Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally.\n
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