Customer Service Administrator

Customer Service Administrator * Belfast * Salary £12.70 to £16.92ph DOE * Monday to Friday 09:00 - 17:00 About the Role We’re looking for an organised and proactive Customer Service Administrator to join our client’s manufacturing business in Ireland on a permanent basis. You’ll be working in a fast-paced environment, managing orders, handling customer enquiries, and supporting the wider operations team — so resilience, accuracy, and a calm approach under pressure are essential. Key Responsibilities * Handling inbound customer calls and providing professional, timely support * Managing and responding to queries from a shared email inbox * Processing sales orders accurately and ensuring production teams are updated * Liaising with internal departments such as production, dispatch, and accounts * Assisting the wider customer service and administration team where required About You * Previous experience in a customer service or administrative role, ideally within a manufacturing or industrial environment * Excellent communication skills with a professional telephone manner * Strong attention to detail and accuracy when processing data and orders * Proficient in Microsoft Office (Word, Excel, Outlook); experience with ERP or CRM systems desirable * Resilient, adaptable, and able to work effectively during busy periods If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Teleios Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website